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I paid by credit card when TxMoney top up, but I paid by mistake and want a refund

In case of incorrect top up, you can cancel it before use.
Refunds are not possible if the charged amount is used.
Please send us an email according to your country below. (Please send SmartShip ID)
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Malaysia : help@tracxlogis.com / +60 3 2780 3960
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Indonesia : help@tracxlogis.com / +62 21 5083 5726
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USA : help@tracxlogis.com/ +1 562 262 2964