Refunds of the charged TxMoney balance can be refunded for the amount minus the payment agency fee and other 10% fees only when the smart delivery service is no longer used and membership is withdrawn.
** If the balance is over 10 USD, you can request a refund, and the refund process may take about 2 months.
[ Example) When applying for withdrawal in June β Refund at the end of August ]
Copy of bankbook, business registration certificate, refund account ID, reason for membership withdrawal β Please send us an email according to your country below.
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Singapore : help-sg@tracxlogis.com / +65 6661 9100
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