Smartship Guide
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Smartship Guide (ENG)
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Smartship Guide (ENG)
Smartship guide(ENG)
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To use Qxpress Smartship,
Membership registration
and
service application
are required, and the contract will be completed at the same time as signing up.
Please follow the table of contents below to sign up for membership.
Check out the membership registration process
Sign up
Linked signup through QSM
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QXPRESS
Corporation All rights reserved.
Signing in Smartship
Apply for a service warehouse
Top-up QxMoney
Register Product (For SmartShipping Service)
SKU Management Manual (For QFC Service)
Apply for SKU warehousing (For QFC Service)
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QXPRESS
Corporation All rights reserved.
Smart Shipping Setting
How to use Order Mangement?
Register Shipping
Selecting a mode of transport for international delivery route
(Smart Shipping) Printing barcode labels/invoices
(Fulfillment) Fulfillment Assignment
How to use Failed Delivery menu ?
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QXPRESS
Corporation All rights reserved.
Order Management
Qxpress provide pickup services for Singapore and India area. Qxpress/partener drivers will be visiting your pickup address and collect the parcels upon requests.
How to use pickup in smartship? (for SG Sellers)
How to use pickup in Smartship? (for IN Sellers)
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QXPRESS
Corporation All rights reserved.
Pickup Request
This function is applicable for TMON, Interpark and Wemakeprice on KR Domestic orders.
How to use Claim Management?
1. Handling Cancel Requests Before Delivery Start
2. Handling Exchange Requests After Delivery Start
3. Handling Return/Refund Requests After Delivery Start
How to Request Return Delivery?
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QXPRESS
Corporation All rights reserved.
Cancel / Exchange / Return
Invoice Biliings
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QXPRESS
Corporation All rights reserved.
Invoices / Receipts / Billing
SKU Management Manual (For QFC Service)
Returning QFC Stock
How to use the SKU management page (V2)
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QXPRESS
Corporation All rights reserved.
SKU Management Guide
(General) Common Order Processing Options in Smartship
Qoo10 JP API Instruction
Qoo10 API Instruction
Tmon API Instruction
Wemakeprice API Instruction
Interpark API Instruction
11th Street API Instruction
Coupang API Instruction
Naver API Instruction
LotteON API Instruction
Gmarket/Auction API Instruction
Shopify API Instruction
Shopee API Instruction
API Key set up Guide
Signing in & Password
Can I change my ID?
I can't sign up for membership
I forgot my password / I want to set a new password
I want to withdraw my membership / Can I refund QxMoney?
Top up Qx Money
Can I top up QxMoney by real-time bank transfer?
I paid by credit card when QxMoney top up, but I paid by mistake and want a refund
Product
, Shipping information Registeration
I can't register for shipping (Excel upload error)
The order was canceled after I sent it through Qxpress. Can I cancel the shipment?
I'm sending it to Japan, but the shipping registration failed.
I'm curious about the shipping countries and cost
Tax invoices & Confirm receipt of overseas delivery parcel (Only for KR Sellers)
Frequently Asked Questions